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Shipping and Returns

Shipping Policy

We offer same day dispatch on all orders placed before 3:30pm on business days. Orders placed after 3:30pm or on weekends or public holidays will be dispatched on the next business day.

Within New Zealand shipping is $4.99 nationwide for all orders. For international orders, shipping fees may apply depending on the destination.

All orders will be shipped via our selected courier service and a tracking number will be provided once the order has been dispatched.

Please note that we are not responsible for any customs or import duties that may be levied on international orders.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange.

To initiate a return, please contact us via email at [insert email address] and provide your order number and reason for the return. We will then provide you with instructions on how to proceed with the return.

All returned items must be in their original condition and packaging, and any accessories or manuals included in the original shipment must also be returned. Please note that shipping costs for returns will be the responsibility of the customer, unless the item is defective or was incorrectly shipped.

Once we receive your return, we will inspect it and process your refund or exchange within 5 business days. Refunds will be issued to the original form of payment used to make the purchase.

If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact us.